Position: Manager, Human Assets – National
Position Type: Internal-External
FLSA Classification: Exempt
Reports to: DaOndra Thompson-Bamgbala, Managing Director of Human Assets
Start date: February/March 2026
Location: Chicago, IL
Location Classification: Hybrid role – Candidate is expected to visit the office 3x a week for mail
Salary Range: $60,278 – $63,450 is the hiring salary range (i.e. the range a candidate would be offered to start).
About OneGoal
OneGoal transforms postsecondary advising and support so that every student can define their own future. Together with our partners, we’re building a movement to close the opportunity gap. We work side-by-side with partner schools and districts to build their knowledge and capacity. The result is more effective support for all students. Our unique approach, honed over 15 years, prioritizes strong human relationships. And it’s proven to deliver real student impact: An independent study by the University of Chicago found that OneGoal students are about 40% more likely to earn their postsecondary degrees than students from similar backgrounds. At OneGoal you’ll be immersed in a culture of collaboration, shared purpose, and collective impact.
The Person
The Manager, Human Assets will lead and manage a number of crucial workstreams that enable a strong staff experience and organizational compliance. As the Manager of Human Assets, you won’t just be handling paperwork; you’ll be actively shaping the operational foundation that allows our staff to thrive and our organization to reach its mission. You understand that legal adherence is simply the starting point for HR excellence. You thrive on the challenge of developing innovative policies and solutions by actively listening to and addressing employee needs. You’ll ensure our systems and processes are seamless (direct staff support, benefits administration, leave administration and compliance), so our staff can focus their energy on the students we serve.
Your core responsibilities will include:
Benefits Administration (50%)
- Providing reliable Benefits Administration to ensure access to and understanding of our Total Rewards for all staff
- Supporting staff with benefits enrollment (new hires, qualifying life events, and stewarding Open Enrollment)
- Answering questions about our Total Rewards offerings and providing FreshDesk ticket responses in a timely manner
- Maintaining healthy relationships with our carriers and broker, to support compliance and a positive experience for staff
- Conducting timely processing of offboarding steps in HRIS as well as with carriers/vendors
Leaves Administration (30%)
- Serving as the primary point of contact for employees, people managers and external leave partners, ensuring timely communication with all stakeholders
- Coordinating with external vendors (e.g., leave management vendor, short-term disability carrier) for claims support and enabling a seamless employee experience
- Maintaining accurate and confidential records, ensuring proper documentation storage and tracking in HRIS
- Reviewing, recommending, and implementing improvements to current leave policies and processes to enable efficiencies and improved employee experience
- Staying current on pending and new legislation related to FMLA, ADA, and state/local leaves to proactively adjust company policies
Compliance (20%)
- Administering background checks, related processes such as fingerprinting, and employee eligibility verifications (I-9s)
- Maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
- Reviewing and scanning HA mail (in-office time required) and escalating any items as necessary
- Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Identifying ways to maximize our use of our HRIS and others systems to streamline our work
You will execute on these responsibilities by:
- Providing timely, proactive, informative support to our staff members on their basic Human Assets (HA) needs and requests
- Synthesize trends to inform our ongoing strategy and policy/process improvements
- Updating and maintaining our data management systems and SOPs with a close attention to detail
- Engaging key stakeholders and partners in relevant HA decision making and in fostering a supportive work environment where all can thrive
- Respecting the sensitivity of information that you’ll be handling and taking precautions to keep staff data secure and confidential
The Manager, Human Assets is likely to see himself/herself/themselves in the following examples as they are designed to help you determine if this opportunity aligns with your own passion, purpose, skills, and experiences.
You are committed to creating a workplace where all people can thrive.
- You foster an environment where every individual feels valued and respected. You seek to understand and appreciate the range of lived experiences of those we work with.
- You believe in continuous learning and self-reflection to consider your own experience and understandings, analyze how they play out in your work, and act with deep consideration for others.
- You actively seek opportunities to learn and grow, with the goal of creating a more supportive experience for our team, all staff, and, therefore, for the students we empower on their path to college and career success.
You are a compelling and effective communicator.
- You have tremendous ability to adapt messages to different audiences in order to provide clarity and the most relevant information to unique stakeholders.
- You discern the appropriate mode of communication, depending on the situation and audience, to build champions and convert skeptics.
- You serve as an ambassador for OneGoal internally and externally.
You excitedly identify and confront challenges and opportunities.
- You see challenges as opportunities to take your critical thinking skills and impact to the next level. You operate with a strong sense of personal responsibility when it comes to solving challenges.
- You do not simply execute pre-existing practices; instead, you thoughtfully evaluate the work and identify ways to elevate our team’s effectiveness.
- You use data in your daily, weekly, monthly and quarterly work to make informed recommendations and decisions.
- You are proactive about noticing connections across workstreams and serve as an integrator across the team, identifying creative ways to elevate the collective team’s work in support of a strong staff experience.
You are organized and have a keen attention to detail.
- Things don’t fall through the cracks with you because you understand what’s at stake. You’re proactive in establishing personal systems and processes to ensure your ability to keep track of high volumes of information, to easily access it and to use that information to make data-informed decisions.
- You are a strong planner and are constantly assessing your priorities to manage self/up/out on diverse projects, against competing deadlines and around unanticipated requests, given the nature of Human Assets (HA) work. This allows you to be responsive to the needs of others and solve problems as they arise.
Qualifications:
- 3–5 years of progressive experience in an HR generalist-like role, with demonstrated expertise in benefits administration and regulatory compliance.
- Proven ability to manage and optimize an HRIS/HR software platform.
- Exceptional attention to detail and organizational skills.
- A strong service-orientation and commitment to fostering a positive, human-centered staff experience.
- Preference for a candidate with strong experience working with external vendors
Our Team
Guided by a clear set of core values and beliefs, you will join an impressive group of more than 200 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?” We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more just nation.
The Tangible Good
OneGoal offers competitive compensation based on the market for nonprofits our size. Our benefits package* includes: over eight weeks of paid time off (or 43 business days), between vacation days, wellness time, and holidays; paid medical or parental leaves should you have need; medical, dental, vision, short-term and long-term disability, and life insurance; as well as a 401(k) with a 3% match.
We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external fairness seriously. OneGoal does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the hiring process.
*OneGoal reserves the right to change benefits at any time according to business need.
If you require a reasonable accommodation to submit an application or to participate in the application or interview process, please reach out to our Human Assets Team to request an accommodation. Our Human Assets Team can be contacted at 773-321-2630 or HumanAssets@onegoalgraduation.org.
OneGoal does not discriminate against any employee or applicant for employment because of actual or perceived sex, race, color, ancestry, citizenship, ethnicity, national origin, religion, age, disability (mental or physical), sexual orientation, gender identity or expression, marital status, pregnancy, breastfeeding or related medical condition, parenthood, genetic characteristic or information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.