Manager of Postsecondary Success – New York

Position: Manager of Postsecondary Success, New York

Position Type: Internal-External

FLSA Classification: Exempt

Reports to: Terrell Garrett, SD, Postsecondary Success 

Start date: June 2025

Location: New York, NY | Please Note: this role is part of the OneGoal team in New York, NY.. The person in this position must be located in the New York City Metropolitan area by their start date and have the ability to be in-person as needed. 

Salary Range: $65,000 – $66,623 is the hiring range for this position.

 

About OneGoal                                                                                     

OneGoal transforms postsecondary advising and support so that every student can define their own future. Together with our partners, we’re building a movement to close the opportunity gap. We work side-by-side with partner schools and districts to build their knowledge and capacity. The result is more effective support for all students. Our unique approach, honed over 15 years, prioritizes strong human relationships. And it’s proven to deliver real student impact: An independent study by the University of Chicago found that OneGoal students are about 40% more likely to earn their postsecondary degrees than students from similar backgrounds. At OneGoal you’ll be immersed in a culture of collaboration, shared purpose, and collective impact.

 

The Person

As the Manager of Postsecondary Success, your mission is to support a portfolio of Y3 Fellows  (students in their first year of a postsecondary pathway) in enrolling and persisting in a quality four-year college, two-year college, or progressive pathway through intensive and tiered support in-person and virtually. You will be responsible for supporting OneGoal Fellows in retaining  their scholarships and financial aid packages, maintain satisfactory academic progress in their programs, and are overall successful in persisting toward their degree. You will also work to connect unenrolled Fellows with opportunities to  by providing personalized and strategic supporting their enrollment efforts towards their chosen postsecondary pathway. Additionally, you will play a vital role in strategizing and executing a  cohesive experience for our fellows, starting in their first year of the program (Y1) through their last (Y3). 

 

You will do this by: 

  • Providing differentiated support to a portfolio of Y3 Fellows on a monthly basis in order to reach key quality enrollment + persistence outcomes (65%)
    • Building trusting, professional relationships with recently enrolled postsecondary students.
    • Supporting students in navigating challenges of the first year in postsecondary education using Y3 curriculum and supplemental resources/materials.  
    • Monitoring student progress towards key success indicators such as meeting academic goals, securing financial aid resources, and building social networks on campus.
    • Supporting unenrolled fellows connect to opportunities that align with their interests and goals 
    • Ensuring that students stay on a path towards their college and career goals, persevering through to their second year of postsecondary education. 
    • Consistently and accurately maintain coaching data for all Fellows for internal and external needs and utilize data to strategically support students
    • Supporting our Y2-Y3 transition plan through early fellow engagement opportunities and campaigns

 

  • Establishing strong culture and community amongst OneGoal Fellows (Y3 focus) (15%)
    • Plan and execute in person Fellow engagements throughout the year to engage both enrolled and unenrolled Fellows.
    • Plan and execute engagement campaigns including newsletters, incentives, etc. to increase Fellow engagement across the Y3+ community. 
    • Support community building initiatives for all Fellows (Y1-Y3) 

 

  • Collaboration and Innovation/ Special Projects  (15%): Collaborate  with regional and national staff on special projects and teamwide work, committing to aligned strategy to achieve enrollment and persistence  program outcomes.
    • Work alongside colleagues to execute key strategies in supporting fellow quality enrollment and persistence. This will include cross-functional collaboration. Projects vary based on regional need.

 

  • Personal Learning and Team Culture (5%): Work to achieve meaningful outcomes, contribute to building a strong team and culture, and commit to personal learning + development aligned to our Core Values.

 

Though the Manager of Postsecondary Success is likely to see himself/herself/themselves in the following examples, these are not requirements. These examples are designed to help you determine if this opportunity aligns with your own passion and purpose.   

 

You believe deeply in our Fellows and their ability to graduate from college.

  • You understand how to motivate and influence youth through the unique challenges and opportunities that first-generation college students may face.

 

You are a coach at heart and believe in the power of coaching and support. 

  • You believe your impact can be greater when you empower others. You believe that all individuals have the ability to be great, and that people can achieve more with additional resources and support. You build relationships quickly, consistently, and authentically.

 

Execution is your wheelhouse.

  • You get things done. People know you as someone they can depend on to come through for them. You are trusted by your colleagues because you follow through on your commitments and you circle back and close the loop on communication cycles.

 

You find joy in ensuring others feel supported and heard.

  • Your communication is efficient and responsive; ensuring stakeholders have just the right amount of detail to act and follow through. 

 

You are committed to creating a workplace where all people can thrive.

  • You foster an environment where every individual feels valued and respected. You seek to understand and appreciate the range of lived experiences of those we work with. 
  • You are committed to elevating the voices and perspectives of the young people from the communities we serve, recognizing their potential and advocating for their success. 
  • You believe in continuous learning and self-reflection to consider your own experience and understandings, analyze how they play out in your work, and act with deep consideration for others. 
  • You actively seek opportunities to learn and grow, with the goal of creating a more supportive experience for our team and, most importantly, for the students we empower on their path to college and career success.

 

You love the big picture but are obsessed with the details.

  • You love managing the details and have systems/processes that ensure that things don’t fall through the cracks and that you consistently have a clear picture of where things are relative to short- and long-term goals. 

 

Qualifications:

  • Associates or Bachelors degree (Required)
  • Experience in college or postsecondary advising (Required) 
  • Travel to local CUNY colleges will be required (15-20% of the time)
  • Occasional travel to local NYCPS schools will be required (5-10% of the time)

 

Required Working Hours:

  • This is a non-exempt (hourly) position and will be limited to 40 hours per week. 
  • This position requires flexible working  hours as needed to be more responsive to Fellow availability (ex: 12-8 PM instead of 9-5 PM). Typical availability is between 9 am- 5 pm. Schedule to be confirmed by staff member and manager

 

This position requires that the employee be fully vaccinated for COVID-19 on or before the start date.  Consistent with applicable laws, OneGoal will provide reasonable accommodations for otherwise qualified employees and prospective employees with a disability (as defined by applicable law) or sincerely-held religious beliefs, provided that such accommodation would not result in an undue hardship on OneGoal. 

 

Thinking Of Applying?

If you are excited about the role and see connection with what we are looking for, but don’t meet every single requirement, we’d encourage you to apply anyway. 

 

Our Team 

Guided by a clear set of core values and beliefs, you will join an impressive group of more than 200 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?” We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more equitable and just nation.

 

The Tangible Good 

OneGoal offers competitive compensation based on the market for nonprofits our size. Our benefits package* includes: over eight weeks of paid time off (or 43 business days), between vacation days, wellness time, and holidays; paid medical or parental leaves should you have need; medical, dental, vision, short-term and long-term disability, and life insurance; as well as a 401(k) with a 3% match. 

We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external fairness seriously. OneGoal does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the hiring process.

*OneGoal reserves the right to change benefits at any time according to business need. 

If you require a reasonable accommodation to submit an application or to participate in the application or interview process, please reach out to our Human Assets Team to request an accommodation. Our Human Assets Team can be contacted at 773-321-2630 or [email protected]. 

 

OneGoal does not discriminate against any employee or applicant for employment because of actual or perceived sex, race, color, ancestry, citizenship, ethnicity, national origin, religion, age, disability (mental or physical), sexual orientation, gender identity or expression, marital status, pregnancy, breastfeeding or related medical condition, parenthood, genetic characteristic or information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.