Manager of Development Operations (Houston)

Position: Manager of Development Operations, Houston

Position Type: Internal-External

FLSA Classification: Non-Exempt

Reports to: Senior Director of External Affairs

Start date: August 2024

Location: Houston

Salary Range: $25.96 -26.92/hr [Annual Equivalent of $54,000-$56,000]  is the hiring salary range (i.e. the range a candidate would be offered to start).*

About OneGoal                                                                                     

OneGoal transforms postsecondary advising and support so that every student can define their own future. Together with our partners, we’re building a movement to close the opportunity gap. We work side-by-side with partner schools and districts to build their knowledge and capacity. The result is more equitable and effective support for all students. Our unique approach, honed over 15 years, prioritizes strong human relationships. And it’s proven to deliver real student impact. 81% of OneGoal high school graduates enroll in a postsecondary institution, and 73% of those students persist one year after high school graduation. An independent study by the University of Chicago found that OneGoal students are about 40% more likely to earn their postsecondary degrees than students from similar backgrounds. We are looking for individuals to join us in our pursuit of equity. 

The Person

The Manager of Development Operations supports the Senior Director of External Affairs and Director of Corporate and Individual Giving with donor stewardship, cultivation and prospecting. Additionally, they manage OneGoal’s development operations in Houston, including gift and database management, and they lend operations and logistical support for all regional special events. This individual’s work will help the region meet its $2.5M fundraising goal and maximize regional systems that will enable our team to run efficiently.


The Manager of Development Operations is responsible for the following key strands of work to support the Houston Development team’s ability to meet our ambitious goals. The core responsibilities include:

  • Gift and database management (40%)
    • Recording charitable donations properly and in a timely manner
    • Producing tax-appropriate acknowledgment letters
    • Producing welcome letters for new donors
    • Supporting additional new and returning donor outreach
    • Creating weekly internal progress-to-goal reports
  • Portfolio management and annual giving  (40%)
    • Supporting the development team in building communication and ongoing relationships for this stream aligned to larger regional communication planning.
    • Conducting prospect research and strategy to inform the fundraising pipeline and set up the development team for year-on-year revenue growth.
  • Support regional special events (20%)
    • Working with the Senior Director of External Affairs to plan and execute regional events including annual fundraising gala
    • Coordinating logistics and communication for special events, including venue contract and vendor scheduling and payment, student participation and transportation, etc
    • Supporting scheduling and agenda for events and communicating relevant information pre and post event for external stakeholders including planning and executing classroom site visits for donors
    • Preparing logistics for, attending, and recording notes for quarterly board meetings
    • Supporting the Houston program and partnerships team during all-staff events


The Manager of Development Operations is likely to see himself/herself/themselves in the following examples as they are designed to help you determine if this opportunity aligns with your own passion, purpose, skills, and experiences.   


You are a compelling and effective communicator.  

  • You have tremendous ability to adapt messages to different audiences in order to inspire stakeholders. 
  • You discern the appropriate mode of communication, depending on the situation and audience, to build champions and convert skeptics. 
  • You serve as an ambassador for OneGoal Massachusetts.
  • You share information in a Working closely with program, partnerships, and other team members to ensure the sharing of accurate program data and storiesway that is clear and direct; and allows space for the audience to engage.


You are a highly organized project manager.

  • You love developing and maintaining  organizational systems that make things easy to find and easy to use.
  • You are committed to leveraging systems and processes for providing transparency in your process and clarifying roles and responsibilities so everyone has the information they need.
  • You set and pursue goals at the intersection of ambitious and feasible, with a high sense of possibility.
  • You follow through on your commitments because you know that others are depending on you.
  • You can manage both the details and the big picture view of a project and clarify the roles and responsibilities that each teammate plays. 
  • You strive to build strong relationships with each teammate and learn how to motivate them based on their unique needs.


You value working collaboratively and innovatively.

  • You constantly strive to learn from and share learnings with your teammates, no matter your current knowledge or experience.
  • You know when and how to engage other key stakeholders that have the insight and positional authority to help you and others overcome obstacles and seize viable beneficial opportunities in a timely way.
  • You do not operate as a blind executor of pre-existing practices; instead, you thoughtfully evaluate the OneGoal program and identify ways to elevate our program’s effectiveness.



  • At least one year of relevant experience successfully executing operational and logistical tasks, either in non-profit fundraising or in equivalent positions with transferable skills including project management or event planning.  (Required)
  • Ability to provide own transportation for meetings with donors and other stakeholders in the Greater Houston area (Required)
  • Lived experience of the Fellows we serve (Preferred)

Thinking Of Applying?

Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you are excited about the role and see connection with what we are looking for, but don’t meet every single requirement, we’d encourage you to apply anyway. Please on the “Apply For This Job Now” link below to submit your application.


Our Team 

Guided by a clear set of core values and beliefs, you will join an impressive group of more than 200 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?” You believe in an inclusive and culturally competent society and the essence of our commitment to diversity and inclusion. We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more equitable and just nation.


The Tangible Good 

OneGoal offers competitive compensation based on the market for nonprofits our size. Our benefits package* includes: over eight weeks of paid time off (or 43 business days), between vacation days, wellness time, and holidays; paid medical or parental leaves should you have need; medical, dental, vision, short-term and long-term disability, and life insurance; as well as a 401(k) with a 3% match. 


We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, OneGoal does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the hiring process.


*OneGoal reserves the right to change benefits at anytime according to business need. 


If you require a reasonable accommodation to submit an application or to participate in the application or interview process, please reach out to our Human Assets Team to request an accommodation. Our Human Assets Team can be contacted at 773-321-2630 or [email protected]